Terms & Conditions

By browsing, visiting, or accessing the CoreAxis website, or by submitting an inquiry and entering into an engagement for services with CoreAxis, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

When you engage CoreAxis for a project or ongoing service, your engagement will also be governed by a separate written proposal, statement of work (SOW), service order, or project agreement ("Project Agreement"). Where there is any direct conflict between these general Terms & Conditions and the specific terms of a signed Project Agreement, the Project Agreement shall govern with respect to that specific project matter to the extent stated therein.

Simply browsing our website or submitting an exploratory project inquiry does not create an attorney-client, agency, partnership, or paid client relationship between you and CoreAxis.

CoreAxis provides strategic technology and digital growth services tailored to business clients. Our general service categories include:

Each project undertaken by CoreAxis is governed by an agreed scope of work defining the specific technical specifications, architectural boundaries, and expected deliverables.

Work requested outside the agreed scope may be treated as additional work and may require a separate quote, additional fee, timeline adjustment, or written change approval before that work begins.

For example, if a client requests an additional module, custom feature, supplementary third-party integration, or revised workflow that was not included in the original project specifications, CoreAxis will evaluate the request separately and provide an estimate before initiating development.

Client requests, feature suggestions, or feedback do not automatically become part of the existing project scope. Additional work requires explicit agreement between CoreAxis and the client regarding what is being added, the additional cost, the timeline impact, and any other relevant conditions prior to implementation.

CoreAxis delivers services under structured commercial arrangements outlined in each Project Agreement. Depending on the engagement structure, projects may require:

Successful project delivery depends on close collaboration and timely inputs from the client. To enable CoreAxis to fulfill its obligations, the client agrees to provide required materials and cooperation in a timely manner.

Project schedules and delivery estimates provided by CoreAxis assume timely client participation. If CoreAxis is waiting for required materials, credentials, feedback, content approvals, or milestone sign-offs, the delivery timeline may be adjusted accordingly.

CoreAxis does not guarantee that original deadlines will remain unchanged when client delays occur. When a delay significantly impacts scheduling, CoreAxis may adjust project milestones based on team capacity and current project commitments.

Intellectual property rights are strictly and clearly apportioned across three distinct categories:

CoreAxis applications often connect to external services operated by independent providers. Examples include payment gateways (such as Stripe), cloud backends (such as Supabase or Firebase), communications APIs (such as Twilio or Resend), and app distribution stores (Apple App Store and Google Play Store).

These services are owned and operated by independent third parties. CoreAxis does not control and cannot be held responsible for:

During the course of discussions or project execution, either party may disclose proprietary or non-public business, financial, or technical information ("Confidential Information").

CoreAxis agrees to handle all confidential client information with reasonable care and will not disclose it to third parties, except as strictly necessary to deliver the requested services, as authorized by the client, or as required by subpoena, court order, or applicable law.

If the parties enter into a separate Non-Disclosure Agreement (NDA), the specific confidentiality terms of that NDA shall supersede and govern any conflicting confidentiality provisions herein.

To ensure software stability and client confidence, CoreAxis includes a limited complimentary post-launch bug-fix period for custom development projects.

Unless a different period is specified in the Project Agreement, the standard bug-fix period lasts for sixty (60) days following the date of delivery, project handover, or public launch.

During this 60-day window, CoreAxis will correct reproducible defects arising from CoreAxis’s implementation where the delivered functionality does not operate substantially in accordance with the agreed project scope.

Following the conclusion of the 60-day bug-fix period (or for needs outside warranty scope), ongoing engineering, infrastructure updates, and operational support are provided through separate maintenance agreements or on-demand quotes.

Ongoing support services may encompass: regular security patches, framework and dependency updates, third-party API monitoring, database performance tuning, server and cloud infrastructure management, feature enhancements, and dedicated technical advisory.

Such ongoing services are billed separately pursuant to an applicable retainer, support package, or hourly rate agreed upon in writing.

CoreAxis provides growth strategy, marketing campaign development, and brand advisory services on a project or recurring monthly basis as designated in the applicable Project Agreement.

While CoreAxis applies industry best practices, strategic analysis, and technical expertise to maximize campaign effectiveness, business outcomes depend on multiple external factors beyond our control—including market demand, economic conditions, client sales execution, competitor behavior, and third-party advertising platform algorithms.

Accordingly, CoreAxis makes no representations, warranties, or guarantees regarding specific revenue figures, sales volumes, conversion rates, follower numbers, or business profitability.

CoreAxis takes pride in the engineering, software systems, and growth results we build for our clients. Because demonstrating real-world capabilities is vital for agency operations, we establish clear contractual rules balancing portfolio publicity with strict client confidentiality.

These Terms & Conditions provide our general default framework for portfolio and marketing use. Project-specific publicity selections are governed by the applicable Project Agreement or Statement of Work (SOW), and confidentiality obligations are governed by any applicable Non-Disclosure Agreement (NDA). If a signed Project Agreement, SOW, or NDA contains a more restrictive publicity or confidentiality provision, that provision controls for that project. Subject to that governing hierarchy, portfolio and marketing rights are apportioned as follows:

The CoreAxis website itself—including its visual design, typography, layout, text, graphics, interactive animations, logos, brand emblems, and underlying software code—is the property of CoreAxis Growth LLC or used under applicable licenses.

You may browse, view, and print pages from our website for your personal or internal business evaluation purposes. You may not reproduce, redistribute, modify, mirror, or commercially exploit website content without the prior written consent of CoreAxis, except where permitted by applicable law.

CoreAxis does not claim ownership of third-party trademarks, company names, or logos displayed on our website, which remain the property of their respective owners.

All matters regarding refunds, cancellations, and project terminations are governed by our separate Refund & Return Policy and the applicable Project Agreement.

Because custom software engineering and digital growth involve dedicated resource allocation, completed work and approved milestones are generally non-refundable once performed. Please review our Refund & Return Policy for detailed information regarding deposits, milestone cancellations, and dispute procedures.

Either party may terminate an ongoing service relationship or project engagement in accordance with the termination clauses contained in the applicable Project Agreement.

Upon termination of an engagement for any reason:

CoreAxis commits to delivering services with professional competence, diligence, and in substantial accordance with the specifications defined in each applicable Project Agreement.

Except for the express warranties set forth in these Terms or in a written Project Agreement, CoreAxis provides its website and services on an "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

CoreAxis does not warrant that the website or any software deliverable will operate entirely uninterrupted or bug-free under every conceivable scenario, or that third-party services will remain continuously operational without third-party vendor downtime.

To the maximum extent permitted by applicable law, in no event shall CoreAxis Growth LLC, its officers, directors, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including damages for loss of profits, revenue, data, goodwill, or business interruption, arising out of or in connection with the use of our website or services.

Except where a specific liability cap is expressly established in a signed Project Agreement, CoreAxis’s total aggregate liability arising out of or related to any engagement shall be limited to the amounts actually paid by the client to CoreAxis under the applicable Project Agreement for the specific services giving rise to the claim during the three (3) months preceding the event giving rise to liability.

Nothing in these Terms shall limit or exclude liability that cannot be legally excluded or limited under applicable law, including liability for gross negligence, willful misconduct, or intentional fraud.

These Terms & Conditions, and any claims or disputes arising out of or related to your use of the website or engagement with CoreAxis, shall be governed by and construed in accordance with the laws of the State of Texas, United States, without giving effect to any principles of conflicts of law.

In the event of any controversy, claim, or dispute arising out of or relating to these Terms or a project engagement, the parties agree to first attempt to resolve the matter amicably through prompt, good-faith negotiations between executive representatives of both parties.

If the parties are unable to resolve the dispute through direct good-faith discussions within thirty (30) days of written notice, either party may pursue available legal remedies in accordance with the governing law specified herein.

CoreAxis reserves the right to modify, amend, or update these Terms & Conditions from time to time to reflect evolving business practices, service offerings, or legal requirements. When revisions occur, we will update the "Last updated" date at the top of this page.

Your continued use of our website after updated Terms have been posted constitutes your acceptance of the revised Terms where legally applicable. For existing clients with an active Project Agreement, previously agreed project terms shall continue to govern that specific project engagement unless amended by written mutual agreement.

If you have any questions, clarifications, or formal notices regarding these Terms & Conditions, please contact CoreAxis using our official business contact details: